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February 21, 2024

2024-02-21 - (from GCP latest releases)

Chronicle Fixed Fixed an issue that prevents you from using the list, percentile, and percentile_distinct functions when you create a custom measure in your dashboard. Chronicle SOAR Announcement Remote Agents Release 1.4.9 is currently in Preview. Changed The Docker image to pull for this release is 1.4.9.2 Fixed Upgrade agents from 1.3.8 on RHEL not working as expected (ID #00243884) Fixed Publisher memory usage issue (ID #00273756) Compute Engine Feature Preview: With managed workload identities for Compute Engine, you can implement mutually authenticated and encrypted communications between any two Compute Engine VMs. Workload applications running on the configured VMs can use the X.509 credentials for per-VM mTLS. These mTLS certificates are automatically rotated and managed for you by Certificate Authority Service. For more information, see Authenticate workloads to other workloads over mTLS. Contact Center AI Platform Announcement Version 3.11 is released All release notes published on this date are part of version 3.11. Feature Cold chat transfer Agents can do a "cold transfer" for a chat. With a cold chat transfer, the agent assigns a chat session to a new agent or a queue, and then immediately leaves the chat without waiting for the new agent to join. This helps agents efficiently transfer chats without being bound to them. For more information, see Transfer a Chat. Feature Support for partial response in Dialogflow CCAI Platform supports the partial response option in Dialogflow. This is particularly useful when the virtual agent needs to call a webhook that will likely take a while to run. With partial response enabled, Dialogflow can immediately send an initial fulfillment message to the end-user, such as, "One moment while I look that up." This way, while the webhook runs and the final fulfillment message is generated, the end-user expects a short wait instead of assuming that there is a problem. For information about configuring this capability in Dialogflow, see Partial response for streaming API. Feature Added new response fields for indicating agent availability to the manager/api/v1/agents/current_status and apps/api/v1/wait_times APIs. These indicate the number of assigned agents, logged-in agents, available agents, and breakthrough agents. Fixed Fixed an issue that prevented copying an IVR menu structure. Fixed Fixed an issue where the automatic redirect to a PSTN number used a direct PSTN dial instead of the configured BYOC SIP dial settings. Fixed Fixed an issue where the account ID in search results did not refresh after removing search input. Fixed Fixed an issue preventing the editing of user permissions for Microsoft Teams users. Fixed Updated virtual task assistants to support an unlimited number of data parameters. Fixed Fixed an issue where the Contact Name displayed 'Chat User' instead of the end-user's name. Fixed Fixed an issue where the Agent and Supervisor filters on the Agents page displayed as All undefined. Fixed Fixed an issue where the file name was not visible when the user held the pointer over the compose-email pane. Fixed Fixed the error message that displays when an administrator disables an email queue with an invalid IMAP connection. Fixed Fixed an issue where holiday-hours messages didn't play when the support center or queues were outside of their hours of operation. Dataflow Feature You can now use Gemma models in your Apache Beam inference pipelines. For more information, see Use Gemma open models with Dataflow. Dataform Feature Support for VPC Service Controls is generally available (GA). Google Kubernetes Engine Feature The GKE Stateful HA Operator is now available in GA starting in GKE versions 1.28.5-gke.1113000 and later, or 1.29.0-gke.1272000 and later. The GKE Stateful HA Operator is enabled in new Autopilot clusters and opt-in for new Standard clusters. Immersive Stream for XR Changed Upgrade to Unreal Engine 5.3. Cloud builder in ISXR Content now uses Unreal Engine version 5.3.2. Only the latest version of the Template Project (3.0.0) is compatible with the latest builder in the Content. Changed Optimized the Unreal Template Project. Simplified logic in blueprints. Easier to use events for mode switching. New demos for Session ID and AR Virtual Background. Now you can integrate files from the template directly into your existing Unreal projects to work on Immersive Stream for XR in both 3D and AR modes. Spanner Feature The OpenCensus libraries are archived. Spanner now supports OpenTelemetry, and we recommend all OpenCensus users to migrate to OpenTelemetry for your observability needs. For more information, see Examine latency in a Spanner component with OpenTelemetry. VPC Service Controls Feature General availability support for the following integration: Dataform Vertex AI Feature Gemma open models are available Gemma models, a family of lightweight, open models built from the same research and technology used to create the Gemini models, are available to run on your hardware, mobile devices, or hosted services. To learn more, see Use Gemma open models and the Gemma Model Garden card. reCAPTCHA Enterprise Changed reCAPTCHA Enterprise Mobile SDK v18.4.2 is now available for iOS. This version contains fixes for the following stability issues: Issue 1 Issue 2 Issue 3 Changed reCAPTCHA Enterprise Mobile SDK v18.5.0-beta01 is now available for Android. This version contains the following changes: Support for Android API 19 is removed. Dependency on OkHttp 4.11.0 is added. New exception type is added for devices without a network connection: NO_NETWORK_FOUND.

[Technology] ๐ŸŒŽ https://cloud.google.com/release-notes#February_21_2024

๐Ÿ—ฟarticle.to_s

------------------------------
Title: February 21, 2024
[content]
Chronicle
Fixed
Fixed an issue that prevents you from using the list, percentile, and percentile_distinct functions when you create a custom measure in your dashboard.
Chronicle SOAR
Announcement
Remote Agents Release 1.4.9 is currently in Preview.
Changed
The Docker image to pull for this release is 1.4.9.2
Fixed
Upgrade agents from 1.3.8 on RHEL not working as expected (ID #00243884)
Fixed
Publisher memory usage issue (ID #00273756)
Compute Engine
Feature
Preview: With managed workload identities for Compute Engine, you can implement mutually authenticated and encrypted communications between any two Compute Engine VMs. Workload applications running on the configured VMs can use the X.509 credentials for per-VM mTLS. These mTLS certificates are automatically rotated and managed for you by Certificate Authority Service.

For more information, see Authenticate workloads to other workloads over mTLS.
Contact Center AI Platform
Announcement
Version 3.11 is released

All release notes published on this date are part of version 3.11.
Feature
Cold chat transfer

Agents can do a "cold transfer" for a chat. With a cold chat transfer, the agent assigns a chat session to a new agent or a queue, and then immediately leaves the chat without waiting for the new agent to join. This helps agents efficiently transfer chats without being bound to them. For more information, see Transfer a Chat.
Feature
Support for partial response in Dialogflow

CCAI Platform supports the partial response option in Dialogflow. This is particularly useful when the virtual agent needs to call a webhook that will likely take a while to run. With partial response enabled, Dialogflow can immediately send an initial fulfillment message to the end-user, such as, "One moment while I look that up." This way, while the webhook runs and the final fulfillment message is generated, the end-user expects a short wait instead of assuming that there is a problem. For information about configuring this capability in Dialogflow,  see Partial response for streaming API.
Feature
Added new response fields for indicating agent availability to the manager/api/v1/agents/current_status and apps/api/v1/wait_times APIs. These indicate the number of assigned agents, logged-in agents, available agents, and breakthrough agents.
Fixed
Fixed an issue that prevented copying an IVR menu structure.
Fixed
Fixed an issue where the automatic redirect to a PSTN number used a direct PSTN dial instead of the configured BYOC SIP dial settings.
Fixed
Fixed an issue where the account ID in search results did not refresh after removing search input.
Fixed
Fixed an issue preventing the editing of user permissions for Microsoft Teams users.
Fixed
Updated virtual task assistants to support an unlimited number of data parameters.
Fixed
Fixed an issue where the Contact Name displayed 'Chat User' instead of the end-user's name.
Fixed
Fixed an issue where the Agent and Supervisor filters on the Agents page displayed as All undefined.
Fixed
Fixed an issue where the file name was not visible when the user held the pointer over the compose-email pane.
Fixed
Fixed the error message that displays when an administrator disables an email queue with an invalid IMAP connection.
Fixed
Fixed an issue where holiday-hours messages didn't play when the support center or queues were outside of their hours of operation.
Dataflow
Feature
You can now use Gemma models in your Apache Beam inference pipelines. For more information, see Use Gemma open models with Dataflow.
Dataform
Feature
Support for VPC Service Controls is generally available (GA).
Google Kubernetes Engine
Feature
The GKE Stateful HA Operator is now available in GA starting in GKE versions 1.28.5-gke.1113000 and later, or 1.29.0-gke.1272000 and later.  The GKE Stateful HA Operator is enabled in new Autopilot clusters and opt-in for new Standard clusters.
Immersive Stream for XR
Changed
Upgrade to Unreal Engine 5.3.


Cloud builder in ISXR Content now uses Unreal Engine version 5.3.2.
Only the latest version of the Template Project (3.0.0) is compatible with the latest builder in the Content.

Changed
Optimized the Unreal Template Project.


Simplified logic in blueprints.
Easier to use events for mode switching.
New demos for Session ID and AR Virtual Background.
Now you can integrate files from the template directly into your existing Unreal projects to work on Immersive Stream for XR in both 3D and AR modes.

Spanner
Feature
The OpenCensus libraries are archived. Spanner now supports OpenTelemetry, and we recommend all OpenCensus users to migrate to OpenTelemetry for your observability needs. For more information, see Examine latency in a Spanner component with OpenTelemetry.
VPC Service Controls
Feature
General availability support for the following integration:


Dataform

Vertex AI
Feature
Gemma open models are available

Gemma models, a family of lightweight, open models built from the same research and technology used to create the Gemini models, are available to run on your hardware, mobile devices, or hosted services. To learn more, see Use Gemma open models and the Gemma Model Garden card.
reCAPTCHA Enterprise
Changed
reCAPTCHA Enterprise Mobile SDK v18.4.2 is now available for iOS.

This version contains fixes for the following stability issues:


Issue 1
Issue 2
Issue 3

Changed
reCAPTCHA Enterprise Mobile SDK v18.5.0-beta01 is now available for Android.

This version contains the following changes:


Support for Android API 19 is removed.
Dependency on OkHttp 4.11.0 is added.
New exception type is added for devices without a network connection: NO_NETWORK_FOUND.

[/content]

PublishedDate: 2024-02-21
Category: Technology
NewsPaper: GCP latest releases
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Fixed

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Fixed an issue that prevents you from using the list, percentile, and percentile_distinct functions when you create a custom measure in your dashboard.

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Announcement

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Remote Agents Release 1.4.9 is currently in Preview.

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Changed

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The Docker image to pull for this release is 1.4.9.2

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Fixed

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Upgrade agents from 1.3.8 on RHEL not working as expected (ID #00243884)

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Publisher memory usage issue (ID #00273756)

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Announcement

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Version 3.11 is released

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All release notes published on this date are part of version 3.11.

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Feature

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Cold chat transfer

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Agents can do a "cold transfer" for a chat. With a cold chat transfer, the agent assigns a chat session to a new agent or a queue, and then immediately leaves the chat without waiting for the new agent to join. This helps agents efficiently transfer chats without being bound to them. For more information, see Transfer a Chat.

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Feature

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Support for partial response in Dialogflow

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Added new response fields for indicating agent availability to the manager/api/v1/agents/current_status and apps/api/v1/wait_times APIs. These indicate the number of assigned agents, logged-in agents, available agents, and breakthrough agents.

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Fixed

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Fixed an issue that prevented copying an IVR menu structure.

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Fixed

\n

Fixed an issue where the automatic redirect to a PSTN number used a direct PSTN dial instead of the configured BYOC SIP dial settings.

\n

Fixed

\n

Fixed an issue where the account ID in search results did not refresh after removing search input.

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Fixed

\n

Fixed an issue preventing the editing of user permissions for Microsoft Teams users.

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Fixed

\n

Updated virtual task assistants to support an unlimited number of data parameters.

\n

Fixed

\n

Fixed an issue where the Contact Name displayed 'Chat User' instead of the end-user's name.

\n

Fixed

\n

Fixed an issue where the Agent and Supervisor filters on the Agents page displayed as All undefined.

\n

Fixed

\n

Fixed an issue where the file name was not visible when the user held the pointer over the compose-email pane.

\n

Fixed

\n

Fixed the error message that displays when an administrator disables an email queue with an invalid IMAP connection.

\n

Fixed

\n

Fixed an issue where holiday-hours messages didn't play when the support center or queues were outside of their hours of operation.

\nDataflow\n

Feature

\n

You can now use Gemma models in your Apache Beam inference pipelines. For more information, see Use Gemma open models with Dataflow.

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Feature

\n

Support for VPC Service Controls is generally available (GA).

\nGoogle Kubernetes Engine\n

Feature

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The GKE Stateful HA Operator is now available in GA starting in GKE versions 1.28.5-gke.1113000 and later, or 1.29.0-gke.1272000 and later. The GKE Stateful HA Operator is enabled in new Autopilot clusters and opt-in for new Standard clusters.

\nImmersive Stream for XR\n

Changed

\n

Upgrade to Unreal Engine 5.3.

\n\n
    \n
  • Cloud builder in ISXR Content now uses Unreal Engine version 5.3.2.
  • \n
  • Only the latest version of the Template Project (3.0.0) is compatible with the latest builder in the Content.
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Changed

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Optimized the Unreal Template Project.

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  • \n
  • Easier to use events for mode switching.
  • \n
  • New demos for Session ID and AR Virtual Background.
  • \n
  • Now you can integrate files from the template directly into your existing Unreal projects to work on Immersive Stream for XR in both 3D and AR modes.
  • \n
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Feature

\n

The OpenCensus libraries are archived. Spanner now supports OpenTelemetry, and we recommend all OpenCensus users to migrate to OpenTelemetry for your observability needs. For more information, see Examine latency in a Spanner component with OpenTelemetry.

\nVPC Service Controls\n

Feature

\n

General availability support for the following integration:

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Feature

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Gemma open models are available

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Gemma models, a family of lightweight, open models built from the same research and technology used to create the Gemini models, are available to run on your hardware, mobile devices, or hosted services. To learn more, see Use Gemma open models and the Gemma Model Garden card.

\nreCAPTCHA Enterprise\n

Changed

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reCAPTCHA Enterprise Mobile SDK v18.4.2 is now available for iOS.

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This version contains fixes for the following stability issues:

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Changed

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reCAPTCHA Enterprise Mobile SDK v18.5.0-beta01 is now available for Android.

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